Shipping policy
Shipping Policy
Thank you for shopping with JKB Luxury Collections. We are committed to delivering your order with care and efficiency.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
Domestic Shipping (United States)
We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days): Calculated at checkout
- Expedited Shipping (2–3 business days): Calculated at checkout
- Overnight Shipping (1 business day): Calculated at checkout
International Shipping
We ship to select international destinations including the United Kingdom. International orders are typically delivered within 7–21 business days depending on customs and local postal services.
Please note that international shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.
Lost or Damaged Packages
JKB Luxury Collections is not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 48 hours of delivery at the email address provided on our Contact page with your order number and photos of the damage.
Contact Us
If you have any questions about your shipment, please visit our Contact page.